- Orders are ship Monday - Friday, not including holidays.
- Your order will be processed once credit card authorization and verification have been obtained and an email confirmation will be sent.
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Orders typically take 1-3 business day to process and ship.
- Orders ship standard ground within the US are free.
- Expedited shipping is a flat rate of $45.
- International shipping is a flat rate of $85, orders over $350 receive complimentary shipping.
- Once you get a shipment notification, this means that your item has been packaged and is awaiting pickup by carrier. Please allow 24-48 hours for your tracking details to update.
- We unfortunately cannot be held responsible for shipping delays once the item is released to carrier service. International shipments may experience unavoidable delays through customs.
- Pauline Diep, is not responsible for lost or stolen packages, please be sure to double check your address before placing an order.
- If for some reason your purchase does not work out, please contact us at info@paulinediep.com
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